Peter’s great, I’m an idiot
So, I was trying to figure out how to edit this site…..like a dumbass. Thanks to Peter for showing me the way. I will be playing with it tonight, and hopefully have something cool by tomorrow.
Quick update.
The carpet guy showed up. Do you believe it? Not only did Bob the manager guy show up, but he also got ahold of his repair guy, and he’s on his way over right now! They are going to fix the carpet, and give us another $150 off. For those of you keeping score, that was an orignal estimate of 30 million bucks, all the way down to 13 cents. I guess there is a hell of a markup on carpet.
The ongoing Empire saga….
Tonight we have someone from Empire coming out to look at a spot in our new carpet, that appears to have a hole in it. Wait, not appears, it’s got a fucking hole in it. Anyway, what are the chances that he actaully shows up? Pretty slim. Let’s see. We got the carpet installed on a Friday. Noticed the hole on Sunday. Called and was told someone would get back to us within 2 days. 2 days later, we called back. They then told us that we would get a call back within 24 hours. Nothing. So we called back. We got the same girl at the Detroit office for the second day in a row, and she then told us someone would be coming out to the house the next day (Friday). By the way, this lady is a fucking bitch. She has the worst attitude, you know, like we’re bothering her with our problems. Look Rebecca, if you hate your job, then find a new one, you miserable trainwreck. Okay, so I sit home Friday night and wait. Not only did no one show, but no one even called! So I grab the phone and start making calls. This is at 10:00 at night, and I’m pissed off. I wish you guys could hear the voicemails I left, lol. I called everyone I had a number for. Salesman, managers, regional reapiar guys, whatever I had. And I left a nasty message everytime. I told the Regional manager guy of Detroit that I just wanted to know how I could get this carpet out of my house, because I didn’t want to deal with them anymore, and I wanted it replaced by a reputable company, that would give me good customer service. I might have even called his wife stupid, just for good measure.
Well, waht do you know? 8:30am Saturday morning, my cell phones ringing. Then, the house phone. Look at that, it’s the Empire regional guy. First thing in the morning. huh. Must have been the “get this shit out of my house” comment that did it. He says he’s going to come out personally to look at the carpet, and go over my options with me. That’s supposed to happen tonight. So we’ll see if he shows up. If not, I’m going to rip the carpet out myself, and drop in it their lobby.
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